Month: October 2019

Why your business needs an IT Service Desk

IT support is now an integral part of any business. IT is now not a way of making your business processes smoother, IT is now part of everything we do. IT Service desks: Help fix issues Play an essential role in managing IT Play a role in any incidents that occur in your IT and managing the process of resolution Offer trouble shooting & technical support They are the primary point of contact for all your IT matters Manage the communications between you as the client and their technical support So, let’s look deeper into the benefits of an IT Service Desk: Cost benefit: This is the reality of having an external IT Service desk. This means you do not read more...

Top Tips When Considering Using Cloud Managed Services

In the evolving workplace, there is now a demand for people working remotely, yet collaboratively, which creates complications as to whether your IT systems have the capacity to support this and whether you have the necessary security to protect your business. What is happening in the business environment right now? So much market uncertainty has led to a hinderance on IT spend, as businesses are concerned about investing in the infrastructure they need. The economy changes at a rapid place further supporting concern over spending. Changes in the market means businesses need to be able to respond quickly. Investing in IT comes at a huge upfront cost which many businesses feel unable to finance. Businesses are often now geographically challenged, read more...